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Your Customer List: The Asset Most Shops Never Build

Posted on 25th Oct 2026 11:11:48 in

Digital Growth Tips

Tagged as: customer list, repeat customers, small business tips, whatsapp marketing, google contacts

Most Indian shops can name their best customers but cannot reach them. A practical guide to building a customer list in ten minutes a day, keeping it clean, and using it to bring buyers back.

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Pesky Calls Draft: CCPA Wants Consent, AI Disclosure and a 45-90 Day Opt-Out Wait

Posted on 25th Oct 2026 11:08:14 in

Business, Digital Marketing

Tagged as: CCPA, pesky calls, spam marketing, MSME compliance, AI disclosure, consumer protection

India's draft pesky communications rules would force small businesses to log consent, disclose AI voice and text, and wait up to 90 days after an opt-out before reaching out again. India SME Forum wants an impact assessment first.

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Symantec Captures a Skynet Mode AI Attack Agent Built to Hijack Exposed Models for 100,000 Unattended Steps

Posted on 25th Oct 2026 11:03:09 in

Artificial Intelligence, Machine Learning

Tagged as: AI security, LLMjacking, Symantec, autonomous agents, cybercrime, MCP servers

Symantec's Threat Hunter Team caught a fully autonomous offensive AI agent in a honeypot. Its 'Skynet mode' hijacked exposed LLM endpoints to scan, exploit and mine crypto for 100,000 steps.

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When a Customer Complains: Five Steps That Keep the Customer

Posted on 24th Oct 2026 12:13:12 in

Digital Growth Tips

Tagged as: customer complaints, shop service, customer retention, small business India, counter service, Google reviews, National Consumer Helpline

A practical five-step complaint playbook for Indian shop owners: how to listen, apologise, offer options, keep a promise with a time on it, and turn an upset customer into a regular.

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Chapter Home Rides HOKIPO Into Offline Home and Kitchen Retail

Posted on 24th Oct 2026 12:07:55 in

Business, Digital Marketing

Tagged as: Chapter Home, D2C, home and kitchen, Bessemer Venture Partners, Stride Ventures, Indian startups, retail

Chapter Home raised Rs 63 crore from Bessemer and Stride Ventures at a near Rs 1,000 crore valuation. What the house-of-brands playbook means for Indian D2C sellers.

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